Our Privacy Policy
Haogen Finance (Cyprus) Limited is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and process your personal data. We also describe the lawful basis for data processing, the purpose of data collection, and your rights regarding your personal data. Please read this policy carefully to understand our practices.
For the purposes of the General Data Protection Regulation (GDPR) and relevant local data protection laws, the data controller is Haogen Finance (Cyprus) Limited, a company registered in Cyprus with registration number HE 458780. Our registered office is located at Floor 1, Office 107, Dryadon 1, 6041 Larnaca, Cyprus.
Security
We understand the importance of protecting your personal data. All personal data collected is stored securely on our servers, safeguarded by firewalls and physical access controls. Our systems use role-based access and logging for actions such as viewing, editing, or deleting data to ensure accountability. Any repayment transactions are encrypted using Secure Socket Layer (SSL) technology, and we comply with the Payment Card Industry Data Security Standard (PCI DSS).
How We Use the Information Collected from You
The personal data we collect may be used for the following purposes:
Automated Decision Making:
Automated processes may be used to assess affordability and risk. If you wish to contest an automated decision, you can request a review by our Underwriting team.
Credit and Fraud Checks:
We may search credit reference and fraud prevention agencies for information on applicants. If false or inaccurate information is provided, we may report it to these agencies.
Identity Verification and Risk Assessment:
Data from credit reference and fraud prevention agencies will help us verify your identity, make lending decisions, and prevent fraud or money laundering.
Loan Processing and Account Management:
We will share your information with specified lenders to facilitate funding and manage your loan agreement.
Communication:
We may contact you for underwriting verifications, arrears management, or other account-related issues.
Debt Recovery:
If you fail to meet repayment obligations, we may share your data with third-party debt collection agencies to recover outstanding amounts.
Credit Reporting:
We may report your repayment history and account status to credit reference agencies.
Automated Decision Making:
Automated processes may be used to assess affordability and risk. If you wish to contest an automated decision, you can request a review by our Underwriting team.
Disclosure of Your Information
We may disclose personal data to third parties for the following purposes:
- Credit and Identity Checks: Shared with credit reference agencies and fraud prevention services.
- Debt Recovery: Transferred to debt collection agencies in case of prolonged repayment defaults (you will be notified beforehand).
- Legal Obligations: Disclosed to law enforcement or other public bodies as required by law.
- International Data Transfers: Data may be accessed by staff or representatives outside the European Economic Area (EEA) via secure servers, with all activity logged to ensure data security.
We do not share your personal data for marketing purposes without your explicit consent.
Support
Welcome to a world of limitless possibilities, where the journey is as exhilarating as the destination, and where every moment is an opportunity to make your mark on the canvas of existence. The only limit is the extent of your imagination.
Fraud Prevention and Fair Processing Notice
General:
Before providing services or financing, we conduct checks for fraud prevention, money laundering, and identity verification.
Data Use:
Personal data (e.g., name, address, date of birth, financial information, device identifiers) may be shared with fraud prevention agencies.
Automated Decisions:
Automated systems may identify fraud risks based on your data. If flagged, you have the right to request a review.
Consequences of Processing:
Identified fraud or money laundering risks may result in service denial or account closure. Fraud records can be retained by prevention agencies for up to six years.
Data Transfers:
Transfers outside the EEA are subject to contractual obligations to ensure data protection.
Legal Grounds for Data Processing and Retention
We process your data on the basis of legitimate interests and to fulfill contractual or legal obligations.
The following retention periods apply:
Bank and Payment Information: Encrypted and retained for 6 years post-relationship for regulatory compliance.
Personal Details and Financial Data: Retained for up to 6 years after the end of our business relationship for auditing, fraud prevention, and debt recovery purposes.
Legal Grounds for Data Processing and Retention
We process your data on the basis of legitimate interests and to fulfill contractual or legal obligations.
The following retention periods apply:
Bank and Payment Information: Encrypted and retained for 6 years post-relationship for regulatory compliance.
Personal Details and Financial Data: Retained for up to 6 years after the end of our business relationship for auditing, fraud prevention, and debt recovery purposes.
Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to Access: Request access to your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of data, subject to legal retention requirements.
Right to Restrict Processing: Limit processing under certain conditions.
Right to Data Portability: Request data transfer to another service provider.
Right to Object: Object to data processing for specific purposes.
For more details or to exercise these rights, contact us using the information below.
Complaints
If you are dissatisfied with how we handle your data, you can file a complaint with us:
- Email: complaints@haogenfinance.com
- Post: Floor 1, Office 107, Dryadon 1, 6041 Larnaca, Cyprus
You can also escalate your complaint to the Office of the Commissioner for Personal Data Protection in Cyprus:
Website: www.dataprotection.gov.cy
Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or services. Please review their policies before sharing any personal data.
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